Wasiliana Nasi: info@tagla.go.tz | +255 22 2123705 / +255 22 2123709 / +255 22 223711


Traditional mode of delivery, where learners and the facilitator will be on the same venue.


The workshop provides the latest philosophies, methods and tools to be able to complete the two most important areas of training –Training Needs Analysis (TNA) and Evaluation. It will also show those attending how to demonstrate the added value of training activities. In today’s complex working climate, these are the two areas that will really make a difference to any training function.

In this workshop, participants will:

· Find out about the new process for doing TNA

· Know how to become more precise with TNA

· Master Competency frame works

· Learn about the new evaluation model

· Be able to prioritize training, show training costs and calculate ROI

 Objectives of the Workshop

· Identify and be able to use the 4-level model for doing Training Needs Analysis

· Have practiced the techniques in a practical and understandable way

· Master how competencies are constructed and know which ones are the best to harness to get good results

· Use the new priority process to be able to prioritize all training requests in a logical way that is easy to understand

· Master training evaluation using the 10-step model

· Know which training is suitable for evaluation and which ones are not

· Practice evaluating a series of training courses

 Organizational Impact

· Having a standard and auditable approach to training

· Having a much higher success rate and identifying the right training through a process approach to TNA and evaluation

· Knowing which software to use to enhance and speed up TNA including automation

· Having concrete information which will show clearly the value of training to the organization

· Having confident and competent staff

· Having an evaluation model which will provide consistent results

 Who should attend

Directors, Managers, Supervisors who are involved with training and development, anyone in training or HR who needs to master either TNA or evaluation, who need to understand how training can be measured, those interested in maximizing the training budgets and  responsible for training budgets and who need to know what’s required.

Training Methodology

This is a practical and fast track course, which will use case studies to enhance the learning. Throughout the week, delegates will be able to work on real case studies to bring the methodologies to life.

 Venue: Morogoro


Date:  18  to 22 June, 2018

Course date: 25-06-2018 8:00 am
Course End Date: 29-06-2018 4:00 pm
Capacity: Unlimited

Workshop Overview:

The “Ethics Governance and Leadership” offers an opportunity for developing competences for steering structural changes taking place in public services and thus creating a mind set of governance leading to transparency, accountability, ethical excellence and responsiveness in carrying out organizational functions.

King IV states that, "The establishment and maintenance of an ethical corporate culture requires the governance of ethics, that is, the board should ensure the company has a well designed and properly implemented ethics management process.

The new Organization Act and the King IV Report both point towards ethics as a central issue in business management. If ethics fail, the blame now falls on the shoulders of directors. The workshop underpins such ethical thoughts intended to instill high levels of ethical behaviors in order to bring greater investor confidence, customer loyalty, easier access to capital and attract top talent, all contributing to competitive advantage.

Workshop Outcomes:

At the end of the workshop, participants are expected to have learnt and understood the following:-

  • Fundamental basic principles, rules and standards of Ethics in the contemporary world.
  • Ethical Leadership in fostering good governance
  • King IV: the role of ethical leadership in corporate governance
  • Communication styles and powers of influence to attain ethical behaviors
  • Overview of the different strategies and approaches in achieving good governance and stem corruption.
  • Role of leadership in promoting good governance
  • Developing in leaders the capacity to foster and embed a culture of ethical thinking/decision making in the organization.
  • Enhance ethical leadership communication skills through exploration of narrative structures.
  • Developing greater self awareness and understand other better.

 Target Audience:

Ethics Committee Members, CEO’s, Executive Secretaries, Director Generals, Board Members, Chief Executives, Legal Secretaries, Senior Officers and those being groomed to assume leadership roles.

Venue: Mwanza                       Date: 25th to 29th June, 2018

Course date: 25-06-2018 8:30 am
Course End Date: 29-06-2018 4:30 pm
Capacity: Unlimited

Description: -

A Bullet Proof Manager training session is a monthly business incubator where leaders grow their skills, exchange ideas and share what’s working now. Participants can join the Bullet Proof Manager course at any time and attend once a month session for 12 consecutive months.

Tanzania Global learning Agency (TaGLA) in collaboration with CRESTCOM will offer this training that each session lasts approximately four hours and concentrates on two management or leadership skills. At the completion of the training, participating managers will have spent 48 hours in a structured learning environment, exchanging ideas with managers from different fields, backgrounds and experiences.

You don’t have time to let your most-prized executives, managers and supervisors learn these skills, gradually, by trial and error anymore. What can you do? Register with  us in this  Bullet Proof manager (BPM) Leadership  workshop to consistently  comprehend and apply the leadership skills  for better results of an individual and organization at large . 

Workshop Objective: -

The workshop will provide participants with opportunity expand their knowledge of proven management strategies that they can apply immediately and share experience to various today’s core management and leadership skills to build the right team that produce real business results. Thus, the workshop aim to provide participants with critical thinking and reflective application of diverse leadership skills to invest in right team of their organization through use of motivation, communication, development of positive relationships with customers, plan & set goals, make decisions, execute & manage performance, find, hire and keep the right people, develop team, manage stress, negotiate and innovate.


Methodology and Duration of the Program

The duration of the program is 12 months. Each session lasts

The sessions will be  trained through TaGLA Video Conferences ( VCs) facilities which will be connected to other VDs center around the world and face to face. Energizing exercises; Group discussions; Buzzing in pairs on a topic; Demonstrations and Case studies.


Session 1: 21st JUNE 2018:

¨ How to Improve workplace performance

¨ Increase Accountability and Responsibility


Session 2:19th July 2018

¨ Strategic Thinking for future Success

¨ Leadership Influence Through Emotional Intelligence

 Session 3: 23rd August 2018

¨ Strategies for dealing with Dissatisfied Customers

¨ Ten ways to increase Morele and Motivation.


Session 4:  20th September 2018

¨ Techniques for Managing Personality styles

¨ How to be an Effective Problem solver


Session 5: 18th October 2018

¨ Communicate with impact

¨ Building your business is everyone's business


Session 6: 22nd November 2018

¨ Managing Time for maximum results

¨ Better performance through better teamwork


Session 7: 20th December 2018

¨ Conflict resolution Techniques

¨ Peak performing leaders

 Session 8: 24th January 2019

¨ Raise the Customer Service crossbar

¨ Deliver results the first time


Session 9: 21st February 2019

¨ Lead your team through change

¨ Bridging the multigeneration gap in the workplace


Session 10:  21st March 2019

¨ Mastering negotiation

¨ Create a blueprint for team success


Session 11:  25th April 2019

¨ How to inspire innovation

¨ How to create consensus

Session 12: 23rd May 2018 :

¨ Leadership Mindset (position your team to succeed)

¨ Develop Effective and Devoted Employees  (Hire the right employees and build a culture that excels).


For more information contact:

Executive Director

Tanzania Global Learning Agency

5 Shaaban Robert ,

P. O. Box 2287, 11101 Dar es Salaam  

Phone:  +255 22 2123705/09;     Fax: +255 22  2123702



Course date: 07-07-2018 8:30 am
Course End Date: 07-07-2018 12:30 pm
Capacity: Unlimited


The “Business Continuity, Planning and Disaster Recovery ” workshop offers a unique opportunity for developing competences for steering structural creating a strategic mindset for service planning and continuity leading to transparency, accountability, ethical excellence and responsiveness in carrying out organizational functions.


· Communicating effectively

· Understanding of Business Contexts and Risk identification

· Management of HR for service continuity and excellence

· Fact Gathering and Planning for response

· Maintaining customer satisfaction

· Testing and Plan Review of Organizational Business Continuity Plan

· Understanding the link between Disaster Recovery and business planning

· Understand ethical Leadership in fostering service continuity

· Develop skills for and disaster recovery business continuity

· Obtain a clear understanding of the critical role of strategic disaster recovery and business continuity planning in the public sector.


Executives, and those involved in the process of planning and managing organizational resources for attaining customer satisfaction. It is therefore relevant for those involved in the management of Finance, Human Resources, and Estates, and Information and Communication Technology (ICT).


VENUE:  Arusha


 DATE16th to 20th July 2018


Course date: 16-07-2018 8:30 am
Course End Date: 20-07-2018 4:30 pm
Capacity: Unlimited


Over the past 10 years, the Government experienced various challenges in effective management of Human Resource and Payroll operations. Among the challenges include ineffective and outdated HR and Payroll business processes that led to delays in effecting changes on various personnel actions including promotions, transfer, pay and exit from the payroll. In response to these challenges, various reforms; aimed at reforming the business processes and putting in place effective systems and structures to manage Human Resource and Payroll were introduced.

In harnessing the opportunities provided by Information and Communications Technology, an integrated Human Resource and Payroll management system, known as Human Capital Management Information Systems- HCMIS was implemented as a tool for effective management of HR and Payroll in the Public Service.

Objectives of the Workshop

The objective of this workshop is :-

To empower employers and the government as a whole with correct and up-to-date HR and Payroll data and information of the employees they manage for effective decision making.
To ensure that new public servants are entered into the payroll and are paid timely.
To ensure that any personnel action to the public servants is effected accordingly and triggers salary changes promptly.
To ensure that all existing public service‘s HR and Payroll guidelines and procedures are always enforced during changes on employee status.
To eliminate the prolonged salary arrears problem in the Public Service.
To eliminate critical problems of ghost workers in the Public Service.

Course/workshop delivery

The program shall be delivered at Tanzania Global Learning Agency (TaGLA)’s premises. Each participant will have access to the system and practice in the real time. Participants shall be engaged through short interactive presentations, case studies, exercises and discussions.

Target group

The workshop outline targets Officers on Government institution and Agency Executive Officers; Human Resource Officer (HRO) and Administrative Officers (ADO) from Local government  and Independent Government Departments.

Proposed duration and method:

The workshop is designed to last 80 hours in total. The workshop will be provided in both theoretical and practical.

Dates & time: 9th 20th July, 2018


Course date: 16-07-2018 9:00 am
Course End Date: 27-07-2018 4:00 pm
Capacity: Unlimited