Wasiliana Nasi: info@tagla.go.tz | +255 22 2123705 / +255 22 2123709 / +255 22 223711

Workshop Overview

Participants will learn about the key law on employment standards at the workplace, including employment contracts, employee rights, employees’ representation rights, collective bargaining, strikes, lockouts, handling disputes and labor arbitration; concerns that can affect the image, growth and development of an organisation.

Workplace disputes and handling of disputes has been a growing concern in the market. This workshop offers an opportunity to get the knowhow on dispute management. Participants will also learn and obtain basic skills on labour arbitration; as this may be encountered when disputes are referred to the Commission for Mediation and Arbitration.

Workshop Outcomes

At the end of this workshop participants will learn the following:-

·      Employment Standards (Contracts of Employment, working hours, remuneration and leave etc);

·      Code of Good Practice - Employment and Labour Relations (Code of Good Practice) Rules, G.N. No.42 of 2007;

·      Trade Union and Organization Rights;

·      Collective Bargaining;

·      Strikes and Lockouts;

·      Dispute Prevention and Resolution;

·      An understanding of the difference between Mediation, Arbitration and Adjudication;

·      Be able to draft an arbitration clause;


·      Be able to prepare evidential material(s) for a case in Arbitration.

Training Methodology

Presentation, group discussions, case studies, questions and answer sessions to help learn and retain information.

Target Audience

CEO’S, Directors, Managers, Finance and Administration Managers, Human Resource officers, Senior officers, Consultants, Business owners facing difficulties in handling labour matters, HR Perspective and  those that have not had legal training and who want to gain an awareness on arbitration.

Venue: Mwanza

Course date: 13-08-2018 8:00 am
Course End Date: 17-08-2018 4:00 pm
Capacity: Unlimited

Workshop Overview

The workshop will focus on counseling of people and this generally involves giving opportunity talking and developing an attitude that may not affect the life of the employee. HR professionals definitely need to be equipped with counseling skills other than just dealing with staff selection, appraisal, training etc. as they also have to handle employee’s grievances, conflicts between employees and poor performance.

Workshop objectives:

·         To understand the importance of counseling in the workplace.

·         To ensure participants understand the role of counseling and responsibilities of HR professionals as counselors, and the importance of each one.

·         To identify the skills involved in counseling employees, specifically in employees’ grievances, inter-personal conflicts, family-related, attitude/behaviour, emotional/psychological and disciplinary matters.

·         To acquire the skills of counseling through role-play and practice.

·         To identify techniques of counseling in a workplace.

·         To identify key counseling strategies in work-related problems.

·         To identify employee strength or weakness and counsel accordingly.

·         To develop skills on the employees welfare to increase motivation at workplace.

Workshop Content:

·         Introduction to counseling  as HR Perspective

o    What is counseling

o    Core condition in Counseling

·         Counseling Skills/ Techniques

o    Counseling Process

o    Awareness of Self

o    Ethical and Legal

o    Duty of secrecy in cancelling

·         Application of Counseling Skills

o    Workplace Issue (Work and Home/Self Issue)

o    Stress Management

o    HIV & AIDS and Non Communicable Diseases

·         Diversity Management

o    Concept of diversity

o    Potential benefits/ challenges of diversity management at workplace

o    Factor to consider on diversity management plan

Workshop Outcome:

·         An understanding of fundamentals of counseling process and building the counseling relationship.

·         Acquiring the counseling skills required to and intervention strategies to perform employee’s counseling in a safe environment.

·         The ability to practice skills, such as handling employee’s grievances and disciplinary matters competently and professionally.

Target Audience

This programme is a skills-based course designed for those who are performing HR function, or who have some experience, but no formal training, who would like to broaden their counseling knowledge and develop their counseling skills.

Date:  20 - 24 August, 2018

Venue: Arusha

Course date: 20-08-2018 8:30 am
Course End Date: 24-08-2018 4:30 pm
Capacity: Unlimited


The “Business Continuity, Planning and Disaster Recovery ” workshop offers a unique opportunity for developing competences for steering structural creating a strategic mindset for service planning and continuity leading to transparency, accountability, ethical excellence and responsiveness in carrying out organizational functions.


· Communicating effectively

· Understanding of Business Contexts and Risk identification

· Management of HR for service continuity and excellence

· Fact Gathering and Planning for response

· Maintaining customer satisfaction

· Testing and Plan Review of Organizational Business Continuity Plan

· Understanding the link between Disaster Recovery and business planning

· Understand ethical Leadership in fostering service continuity

· Develop skills for and disaster recovery business continuity

· Obtain a clear understanding of the critical role of strategic disaster recovery and business continuity planning in the public sector.


Executives, and those involved in the process of planning and managing organizational resources for attaining customer satisfaction. It is therefore relevant for those involved in the management of Finance, Human Resources, and Estates, and Information and Communication Technology (ICT).


VENUE:  Arusha


 DATE16th to 20th July 2018


Course date: 27-08-2018 8:30 am
Course End Date: 31-08-2018 4:30 pm
Capacity: Unlimited

Description: -

Managing today’s local authorities requires sophisticated approaches that involve speed, creative decision making and versatility with the changing management practices. Approaches to local authorities management are changing rapidly that individuals who succeed are those who keep updating their own knowledge, skills and attitudes without assuming that they know it all.  Today, it is increasingly accepted that governments’ authorities are facing competition just like the private sector hence the importance of training and retraining has equally become critical in management of local authorities.  However, training has to be in relevant areas that affect performance of both public and private sector managers.  This course of managing the 21st century local authorities is therefore important for such managers.

Workshop Objective: -

The Programme is intended to enhance Senior and Mid Level Officers in government Ministries, Departments and Agencies, Local governments, CBO’s and private sector involved in administration of or dealing with local authority projects and programs develop new skills and attitudes required in managing effectively the local government authorities.


Methodology and Duration of the Program

The program shall be delivered in real time Video Conferencing through the  TaGLA and Uganda Management Institute . Participants shall be engaged through short interactive presentations, case studies, exercises and discussions. Each module shall take 3 hours of interaction and feedback.



Targeting audience: Senior and middle level managers in government ministries and departments, local governments, CBOs, and private sector involved in administration of or dealing with local authority projects and programmes.

Locations/Venue: Arusha or Dar Es Salaam

Course date: 27-08-2018 9:00 am
Course End Date: 31-08-2018 3:00 pm
Capacity: Unlimited


Over the past 10 years, the Government experienced various challenges in effective management of Human Resource and Payroll operations. Among the challenges include ineffective and outdated HR and Payroll business processes that led to delays in effecting changes on various personnel actions including promotions, transfer, pay and exit from the payroll. In response to these challenges, various reforms; aimed at reforming the business processes and putting in place effective systems and structures to manage Human Resource and Payroll were introduced.

In harnessing the opportunities provided by Information and Communications Technology, an integrated Human Resource and Payroll management system, known as Human Capital Management Information Systems- HCMIS was implemented as a tool for effective management of HR and Payroll in the Public Service.

Objectives of the Workshop

The objective of this workshop is :-

To empower employers and the government as a whole with correct and up-to-date HR and Payroll data and information of the employees they manage for effective decision making.
To ensure that new public servants are entered into the payroll and are paid timely.
To ensure that any personnel action to the public servants is effected accordingly and triggers salary changes promptly.
To ensure that all existing public service‘s HR and Payroll guidelines and procedures are always enforced during changes on employee status.
To eliminate the prolonged salary arrears problem in the Public Service.
To eliminate critical problems of ghost workers in the Public Service.

Course/workshop delivery

The program shall be delivered at Tanzania Global Learning Agency (TaGLA)’s premises. Each participant will have access to the system and practice in the real time. Participants shall be engaged through short interactive presentations, case studies, exercises and discussions.

Target group

The workshop outline targets Officers on Government institution and Agency Executive Officers; Human Resource Officer (HRO) and Administrative Officers (ADO) from Local government  and Independent Government Departments.

Proposed duration and method:

The workshop is designed to last 80 hours in total. The workshop will be provided in both theoretical and practical.

Dates & time: 9th 20th July, 2018


Course date: 10-09-2018 9:00 am
Course End Date: 28-09-2018 4:00 pm
Capacity: Unlimited