Wasiliana Nasi: info@tagla.go.tz | +255 22 2123705 / +255 22 2123709 / +255 22 223711


The objective of the program is to enhance the role and impact of the TaGLA in connecting practitioners, policy-makers, academics, students and facilitators of development; and to provide a multi-dimensional approach to learning about Korea’s development experiences. The experience sharing will be done using the Video Conferencing.

Who should Attend

Managers, Human Resource Officers, general development practitioners and stakeholders who are currently involved in the development area.

Time:  (9.00 to 12.00 noon EAT).

Fees:  Sponsored Program





Public Human Resource Management in Korea:  A Historical Perspective

30 May ‘19 (Thurs)


The Korean Civil Service System: HRM Practices

20 June ‘19 (Thurs)


Performance Evaluation of Civil Servants and Incentive Systems

27 June ‘19 (Thurs)


Performance Management System in Government: At the Agency Level

11 July ‘19 (Thurs)


Performance Management System of Governmental Budgetary Programs

25 July ‘19 (Thurs)


Enhancing Public Service Performance through E-Government 

10 Sept ‘19 (Tues)


Wrap-Up: Lessons & Implications (Presentation by each DLC)

16 Sept ‘19 (Thurs)

Course date: 20-06-2019 9:00 am
Course End Date: 20-06-2019 12:00 pm
Capacity: Unlimited

Workshop Overview

Participants will learn about the key law on employment standards at the workplace, including employment contracts, employee rights, employees’ representation rights, collective bargaining, strikes, lockouts, handling disputes and labor arbitration; concerns that can affect the image, growth and development of an organisation.

Workplace disputes and handling of disputes has been a growing concern in the market. This workshop offers an opportunity to get the knowhow on dispute management. Participants will also learn and obtain basic skills on labour arbitration; as this may be encountered when disputes are referred to the Commission for Mediation and Arbitration.

Workshop Outcomes

At the end of this workshop participants will learn the following:-

·      Employment Standards (Contracts of Employment, working hours, remuneration and leave etc);

·      Code of Good Practice - Employment and Labour Relations (Code of Good Practice) Rules, G.N. No.42 of 2007;

·      Trade Union and Organization Rights;

·      Collective Bargaining;

·      Strikes and Lockouts;

·      Dispute Prevention and Resolution;

·      An understanding of the difference between Mediation, Arbitration and Adjudication;

·      Be able to draft an arbitration clause;

·      Be able to prepare evidential material(s) for a case in Arbitration.

Training Methodology

Presentation, group discussions, case studies, questions and answer sessions to help learn and retain information.

Target Audience

CEO’S, Directors, Managers, Finance and Administration Managers, Human Resource officers, Senior officers, Consultants, Business owners facing difficulties in handling labour matters, HR Perspective and  those that have not had legal training and who want to gain an awareness on arbitration.

Venue: Morogoro

Course date: 24-06-2019 12:00 am
Course End Date: 28-06-2019 12:00 am
Capacity: Unlimited

Workshop Overview:

The supervisors play an important role in the organization. In the current competitive business environment, supervisors are under pressure to maintain the momentum and make a difference in their work. This will be possible only when the supervisors possess the right skills. This five-day workshop is designed to provide the participants with techniques and skills to enhance their effectiveness as supervisors.

Workshop Objective:

By the end of the programme participants will be able to:

      Apply the relevant principles of management at their workplace

      Effectively manage the organisational resources

      Use effective decision making tools at the workplace

      Apply motivational techniques to enhance employee performance

      Use situational leadership styles to enhance employee performance

      Adopt effective communication techniques to suit their work

      Resolve internal conflicts with ease

      Diagnose problems and analyze difficult interpersonal situations

      Improve listening, communication, and coaching skills


The trainer will use a variety of training methods, including small group discussions, individual reflection, group sharing exercises, case studies, and work related role-play.

Who Should Attend:

Administrators, Supervisors, Junior Managers and Team Leaders who wish to improve their people management skills.

Venue: Morogoro

Date:  24th to 28th June 2019

Course date: 24-06-2019 8:00 am
Course End Date: 28-06-2019 4:00 pm
Capacity: Unlimited


Over the past 10 years, the Government experienced various challenges in effective management of Human Resource and Payroll operations. Among the challenges include ineffective and outdated HR and Payroll business processes that led to delays in effecting changes on various personnel actions including promotions, transfer, pay and exit from the payroll. In response to these challenges, various reforms; aimed at reforming the business processes and putting in place effective systems and structures to manage Human Resource and Payroll were introduced.

In harnessing the opportunities provided by Information and Communications Technology, an integrated Human Resource and Payroll management system, known as Human Capital Management Information Systems- HCMIS was implemented as a tool for effective management of HR and Payroll in the Public Service.

Objectives of the Workshop

The objective of this workshop is :-

To empower employers and the government as a whole with correct and up-to-date HR and Payroll data and information of the employees they manage for effective decision making.
To ensure that new public servants are entered into the payroll and are paid timely.
To ensure that any personnel action to the public servants is effected accordingly and triggers salary changes promptly.
To ensure that all existing public service‘s HR and Payroll guidelines and procedures are always enforced during changes on employee status.
To eliminate the prolonged salary arrears problem in the Public Service.
To eliminate critical problems of ghost workers in the Public Service.

Course/workshop delivery

The program shall be delivered at Tanzania Global Learning Agency (TaGLA)’s premises. Each participant will have access to the system and practice in the real time. Participants shall be engaged through short interactive presentations, case studies, exercises and discussions.


Target group

The workshop outline targets Officers on Government institution and Agency Executive Officers; Human Resource Officer (HRO) and Administrative Officers (ADO) from Local government  and Independent Government Departments. Only Government Officers from Tanzania Mainland.

Proposed duration and method:

The workshop is designed to last 80 hours in total. The workshop will be provided in both theoretical and practical.

Dates & time: 15th to 26th July, 2019


VENUE : TaGLA, Dar Es Salaam, IFM BLOCK “A”,

Course date: 15-07-2019 8:00 am
Course End Date: 26-07-2019 4:00 pm
Capacity: Unlimited


Women face unique challenges for success. It is a fact that in many developing countries culture and social conditioning has not enabled women to unleash their full potential especially in leadership roles. Today in a world environment that is becoming increasingly globalised, uncertain and unpredictable, the importance of effective leadership cannot be ignored. Women are now entering the work place in unprecedented numbers and now beginning to hold high executive and leadership positions in all sectors.

This workshop is designed to equip women leaders with the skills needed to think and behave strategically. It focuses on understanding organizational culture, developing organizational savvy and examining the sources of power to lead change initiatives. It includes lessons from successful women, discussions of values, assumptions and leadership behaviors and the ingredients of transformational leadership.

Apart from unlearning the traditional mindsets and social conditioning, women leaders also need to empower other women to continuously improve and push the limits that have been placed on their full participation in the workplace. Women need to know that they can be very effective in the higher levels of leadership and have to appreciate that they are good at what they do, and that their greatest opportunity is that they can choose what they want to be, only by investing in the necessary core competencies, attitude and skills.


Participants will be able to:-

       To enhance knowledge and understanding of leadership and strategic management in view of  the new challenges leaders face today;

       To explore the different managerial and leadership styles, personal values and uses of power in the organization;

       To examine their own leadership skill-set necessary for enhancement to be more effective strategically and operationally;

       To  understand the significance of relationship management  and networking skills in order to be an effective leader, handle better some of the special challenges facing women in leadership roles;

       To recognize self-limiting behaviors and attitudes and act with more confidence and self-belief;

       To be aware of the impact of  inspiring vision  and relating it to the moment s of truth in delivering service;

       To apply techniques for increasing  their visibility and impact;

       To create support to sustain their progress beyond the course.


Date:    6th to 10th May 2019                        Venue: Arusha, Tanzania

Duration and Method

5 days. Alternation of short “theory” sequences with group discussions/presentations, role-plays, dialogues and exciting activities.

Target Audience:

 Top Women Executives, Directors, Managers and Senior Officers in leadership position and those being groomed to take leadership roles.


Course date: 05-08-2019 8:00 am
Course End Date: 09-08-2019 4:00 pm
Capacity: Unlimited